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How many weekends do you have off out of 8 weeks?
4
1
2
3
8
5
6
7

How many weekends do you work per year (maximum) ?
26
36
52
12 or less

Do you work the same shift as the staff on the road?
No
Yes
50%

Do you feel it is better operationnaly to work the same shift as the staff on the road?
Yes
No difference
No

Is sick leave on weekends -------- than during the week?
No different
Higher
Lower

If you work 3 or more days (shifts) in a row, sick leave is:
No difference
Higher the last few shifts
Higher the first few shifts

How is staff turnover at your communications center?
High
Low
Normal

Why do staff leave?
Working conditions
Salary
Shift work
Lack of weekends off

Weekend call volume is --------- than on week days?
Higher
No difference or steady
Lower

How long are your shifts?
12 hours
8 hours or shorter
10 hours
14 hours or longer
Length varies depending on schedule

Do you always work with the same people on your shift?
Most of the time except for over time call ins
Yes
No
I work alone

Are there people working different lengths of shifts at the same time?
1 or less
2
more than 4
3
4

If you could change shifts, what would you prefer?
Every other weekend off
Work 2 weekends then off 2 weekends
Work every weekend
Work 6 partial or full weekends out of 8

Is it hard to get weekends off?
Yes, all the time
No, not usually
Yes, during vacation periods

Do you feel you miss a lot of family or social activities because you work weekends?
Sometimes
Most of the time
Yes all of the time
No

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